Why the Geeks Were Wrong About .Mac

Wednesday, August 8th, 2007 @ 10:14 pm | Internet, Mac

Chuq Van Rospach:

The more I think about it, the more I realize we have a great real-world example that for all we talk about long tails and courting the early adopters and the geek elite as a way to generate buzz and figure out what the Next Big Thing is, we also need to be careful about trusting the geeks TOO much, especially with consumer products.

Chuq’s post struck me as the flip side to my thoughts on MBAs and technology. Just like you can’t let the MBAs run amok designing products by feature checklists, you can’t let the geeks go crazy, either. To develop quality solutions, you need to focus on the user. This is something that both parties need to remember.

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